Talent Radar · May 2026 — GCC hiring slows in BFSI, AI roles up 14%.

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Plan the workforce the market can actually supply.

A headcount plan built in a spreadsheet assumes the talent will be there when you need it. We pressure-test the workforce your centre needs over the next 2 to 3 years against real supply and real cost, then sequence the hiring so the plan holds. Built on the placement record behind 2,350+ placements into India's GCCs.

Workforce Model · 3-year
Workforce-planning & mapping engagements run for GCC clients
650+
Planning horizon
2–3yrs
The Problem

The headcount plan assumes a market that won't cooperate.

A three-year headcount plan is usually built top-down: here's the growth, here's the ratio, here's the number we hire each year. It's clean on a slide. It also assumes the talent will be available, at the cost you modelled, in the quarter you need it.

The market doesn't read your plan. The capability you're scaling into might have a shallow bench in your city, every name already contested, with pay climbing faster than your model assumed. The plan holds at the headcount line and breaks at the hiring line, eighteen months in.

Workforce planning that holds starts from supply. What can this market actually give you, in which roles, at what cost, in what order, so the plan you take to the board is one your TA team can actually deliver against.

More growth plans than you'd expect hit a supply or cost wall inside two years, in a capability nobody flagged at the planning stage.
From our workforce planning engagements, India GCCs.
Our Approach

Three workstreams. Sequenced.

A workforce plan that survives contact with the market is built in order: the demand, the supply it depends on, then the sequence that makes it deliverable.

01 · Model demand
The roles the strategy actually needs
We translate the business plan into the capabilities, levels, and roles the centre will need over the next 2 to 3 years, year by year. The output is the specific shape of the workforce your strategy depends on, by function and seniority, sized well past a single headcount target.
02 · Test supply
What the market can give you, and at what cost
We hold each role up against the live market: how deep the pool is in your cities, how fast pay is moving, how contested the capability is. The roles where demand outruns supply get flagged early, that's where the plan breaks when the warning comes too late.
03 · Sequence
The order that makes the plan deliverable
We sequence the hiring against supply and cost: which roles to land first, which to build versus buy, where to widen the city, when to start ahead of need. A plan your TA team can run, with the bottlenecks named before they hit.
A Typical Engagement

How a workforce plan takes shape.

Four phases. A plan for a single function lands in about four weeks, a full-centre three-year model runs to eight to ten.

Phase 01
Weeks 1–2
Translate
We turn the business strategy into a workforce shape, the capabilities and levels the centre will need, year by year. We work from your plan and the leaders who own it, not a generic ratio.
Phase 02
Weeks 2–5
Stress-test
Each role meets the live market, supply depth, pay trajectory, how contested it is. Where our placement data holds the read, we use it, and we mark the roles where the plan and the market disagree.
Phase 03
Weeks 5–8
Sequence
We build the hiring sequence, the order, the build-versus-buy calls, the cities to widen, the roles to start ahead of need. Costed across the horizon so finance can phase it.
Phase 04
Weeks 8–10
Hand over
A board-ready plan and a working model your TA team operates against. We stay close through the first hiring cycles and re-read the plan as the market shifts under it.
What This Changes

The numbers that move.

Aggregates across workforce planning engagements, 2024 to 2025. Not promises, what tends to happen when the plan is built from supply and cost reality, not a top-down ratio.

650+
Workforce-planning & mapping engagements run for GCC clients
Planning & mapping engagements to date
2,350+
Placements into India's GCCs, the record every plan is pressure-tested against
Placements into GCCs since 2006
2–3 yrs
Horizon the model holds to, re-read as the market shifts
Standard planning horizon
Other Services

If this is part of a bigger problem.

A workforce plan is only as good as what comes after it, the maps, the benchmarks, the hires that deliver it. Most planning engagements fed straight into one of these.

Managed Services
GCC Set-Up & Transformation
When the plan is for a centre you're still building, we stand it up and run the workforce model as the build progresses.
Explore GCC Set-Up
Intelligence & Advisory
Talent Availability Mapping
Once the plan names the roles, the map shows you exactly where each one's talent sits and how movable it is.
Explore Mapping
Intelligence & Advisory
Compensation Benchmarking
The plan assumes a cost per role. The benchmark tells you what those roles actually pay by sector and city, so the model holds.
Explore Benchmarking
Placement
Executive Search
When the plan calls for senior leaders first, a retained, off-market search to land the anchor hires the sequence depends on.
Explore Executive Search
Intelligence & Advisory
Build Brands that Win Talent
When the plan needs more senior talent than the market freely gives, the picture candidates hold of your centre is what unlocks the rest.
Explore Employer Branding
Read the Thinking

Intelligence on planning the build.

The reports, the weekly read, and the data behind every workforce model we build. All free to read.

Report
Which GCC capabilities the market can't supply fast enough
The live read on where demand is outrunning supply across India's GCCs, by function and city, and what it's doing to cost and time-to-hire.
Get the Talent Radar
The Signal
The growth plan that ran out of people in year two
A weekly read on the supply pressures building under GCC hiring, the capabilities tightening, the cities pricing themselves up.
Subscribe to The Signal
Pay & Compensation
What scaling a function costs when pay is rising under it
How fast-moving pay reshapes a multi-year hiring plan, by capability and city, with the cost trajectory behind each line.
Read Pay & Compensation
Frequently Asked

Questions we get asked.

If you don't see what you're looking for, the form below is the fastest route. Most enquiries get a response within one working day.

How is this different from the workforce planning our HR team does?
Internal planning is usually built top-down from the business plan, then handed to TA to deliver. We test it bottom-up against the live talent market, supply depth, pay trajectory, how contested each role is, and tell you where the plan and the market disagree. We complement your HR team's model, we don't replace it.
What planning horizon do you work to?
Two to three years is the sweet spot. Far enough out to shape build-versus-buy and city decisions, close enough that the supply read still means something. Anything beyond three years we treat as scenarios, not a plan, because the market moves too fast to model with confidence.
Where does the supply and cost data come from?
From our placement record, which tells us how roles actually fill and what they pay, plus a live read of the public market for each capability and city. For the cost side, the same data behind our Compensation Benchmarking feeds the model, so the numbers are grounded in real offers, not survey medians.
Do you deliver the hiring, or just the plan?
Either. Some clients take the plan and run it with their own TA team. Others ask us to deliver the anchor hires through executive search or to stand up the build through GCC set-up. The plan is designed to hand off cleanly, whichever way you go.
Can you plan for a centre we haven't built yet?
Yes, and it's one of the highest-value times to do it. Before you commit to a city or a build pace, we model what the workforce will cost and how fast the market can supply it across your candidate locations. That feeds straight into a GCC set-up decision, before the lease is signed.
What does a workforce planning engagement cost?
A single-function plan is priced as a fixed fee against the scope. A full-centre three-year model is sized separately. We quote once we understand the strategy and the capabilities in scope, we don't publish a rate card because the work isn't standard.
Start a Mandate

Tell us the growth the plan has to deliver.

Give us the strategy, the horizon, and the capabilities you're scaling. We'll come back with a first read on where supply or cost is likely to bite, even before we build the full model.

Tell us what you're planning.
Thanks, we'll come back within one working day with a read on the plan, regardless of fit.